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Sales Team Reviews

“Ella has been nothing but prompt, organised, professional and efficient in her role as our agent. Commencing from initial property pricing, advice around marketing and open homes, through to finalisation of our sale. We are very impressed with the service we received, and felt completely in control throughout the entire process with regular updates and communication. Ella sold our house in 4 x days, from initial launch to contract! We would highly recommend Ella’s service to anyone looking to sell their home. Thank you Ella, you made selling our home a stress free process, and it really has been a pleasure doing business with you.” – William Shonagh

“In my opinion Brett Lipscomb went well above and beyond his duty in executing the sale of our property. He was always available, very informative and extremely helpful right throughout the sale process. Not everything went to plan, but his optimism and reassurance gave us confidence we would sooner or later achieve a sale. I would have no hesitation in using him again, or recommending him to family and friends.” – Jacob

“Sean was an excellent communicator, very professional, ethical and knowledgeable – great salesperson for us in a difficult market and times of uncertainty.” – Kate

“Right from the start Ella and her team were great. They kept us informed of prospective buyers and open house results. I would highly recommend her as an agent.” – Anthony McCoy

“Heather Callaghan – Perfect agent. Went above and beyond to help out with purchasing the house and settling in. Exceptional performance at house inspection, very honest and helpful. Would recommend to anyone looking to sell or buy a house.” – Sean & Aylah

“Kody made the effort to make contact and follow up with details. He was a pleasure to work with. In Townsville, the Real Estate market is absurd in regard to service. I generally text agents as calling them usually interrupts client time, so I texted nine agents about various properties and TWO got back to me. To this very day, still only two got back to me, one being Kody. One of them I text twice and called twice leaving messages, but still no response. After calling another one three times he finally called back and showed me through the house, and I made an offer which he said he would take to the client. That was three weeks ago and he has not responded to me. I am really perplexed about this. We have even had agents from a specific agency sell properties for less than what we offered! The games that must be played by agents is scary and sellers really need to know about it. You have a massive opportunity here for professional, motivated agents like Kody. Townsville is full of lazy, ignorant agents that just don’t do the right thing by the buyer or the seller. Well done to Kody. He got the easy sale that many others could have had if they had just made the effort to call me.” – Richard Donnelly

“From day one Sean was professional, well spoken and reliable. He made the extra effort to show many groups through my property and this had to be well planned as my property was nearly 50mins from Sean’s
office. We had a little trouble with a couple of contracts falling through because the buyers changed there minds or one thing or another but Sean always stayed positive and kept our heads up. Happy to have Sean as my sales agent again. Very happy.” – Marty

“Brett is professional, knowledgeable, his approach to clients is excellent, good at explaining the process as it unfolds and helps clients to reach decisions. He is considerate to the clients, not pushy, honest, friendly and brings the project to a timely and successful conclusion.” – John and Leonard

Ella is asy to work with, doing her job without being overbearing or pushy like other agents we have dealt with previously. Down to earth and very relatable, made buying a breeze.” – Zachary and Caitlin 

“Heather was extremely helpful, professional, knowledgeable and accommodating when helping us buy our home. I would highly recommend her services to anyone looking to buy!!” – Kurtis Ritchie

“Brett listened. He wasn’t afraid to try something different. Very easy to deal with.” – Howard & Denise

“Sean absolutely went above and beyond to secure the sale of our home even quicker than expected. If you are looking to sell your property give. Sean a call you won’t be disappointed ⭐ ⭐ ⭐ ⭐ ⭐.” – Michelle

“Ella has been an absolute pleasure to deal with, bringing with her a great knowledge base, communication skills and rapport building abilities. After a previous bad experience with real estate agents, Ella has restored my faith in sales people. Many thanks to you.” – Jay Roxann

“Heather was always accessible, helpful and had great knowledge. She effortlessly kept us updated with regular contact. Sincere agent with clients best interest in mind, particularly for first home buyers. Highly recommended and we can’t thank Heather and the team enough.” – Selina Ahlstedt

“Brett kept me informed throughout the whole process, I never felt rushed or pressured into anything I wasn’t comfortable with and he was always punctual.” – Brenda-Lee 

“Ella is a great agent, we were very happy with her professionalism & dedication to helping us in selling our house. We would recommend her highly to anyone.” – Jamie Faint

“We have been in the property industry for nearly a decade and dealt with countless agents when buying, selling, renting and valuing property. We have never come across someone as honestly caring, dedicated and professional as Sean. He went above and beyond expectation in every regard and was very sensitive to our needs and wishes. On top of that, he achieved a sales price exceeding market expectation by 10%. And that was not by luck but through great communication with prospective buyers and an exceptional personal effort in keeping the property looking its best. For example, in order to get a pool certificate across the line on time, Sean enlisted a friend and got on the tools by his own initiative, to cut down a stump, relocate rocks, install a massive sheet of Perspex, move pavers, cut down portion of a tree and adjusted a gate. I can go on and on. We are strongly recommending Sean to anyone selling in the Townsville region. Thank you Sean for making selling easy!” – Martin